FAQ

ANSWERS TO YOUR QUESTIONS

WHERE ARE YOUR RETAIL LOCATIONS?

1. Bramalea City Centre - 25 Peel Centre Dr Brampton, ON L6T 3R5, Canada
2. Montreal - 1344 Saint-Catherine St, Montreal, QC, H3G 1P6
3. Scarborough -300 Borough Dr, Scarborough, ON M1P 4P5, Canada
4. Yorkville -131 Bloor Street West, Suite 103, Toronto,ON M5S 1R1, Canada
5. Burnaby - 4700 Kingsway, Burnaby, BC V5H 4M5, Canada

ARE ALL YOUR ITEMS AUTHENTIC?

Orders are shipped within 48 hours of being placed. Delivery time varies, but is usually completed within 4 business days. 

ARE THERE RETURNS?

There are no returns, however exchanges may vary for some products.

I ORDERED THE WRONG SIZE! CAN I CHANGE IT AFTER THE ORDER IS PLACED?

- Standard (5-7 Business Days)

- Express (2-3 Business Days)

DO WE SHIP INTERNATIONALLY?

No, we currently only ship within Canada.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

Orders are shipped within 48 hours of being placed. Delivery time varies, but is usually completed within 4 business days. 

I RECEIVED THE WRONG ITEM, NOW WHAT?

We are so sorry for this unfortunate mix up, please contact customer service here and we will resolve the issue for you without hesitation.

WHAT SHIPPING METHODS ARE AVAILABLE?

- Standard (5-7 Business Days)

- Express (2-3 Business Days).

HOW DO I TRACK MY ORDER?

You will receive a tracking number following your order.

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept all major Debit & Credit Cards.

IS BUYING ON-LINE SAFE?

Yes, all your personal information will be kept private and secure.